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Employer Options Advertise & Post Jobs Employers use the menu below to learn how to post jobs, banners, company profiles, articles, blogs & news. Post Jobs/Advertising: Choose: Home ADVERTISING: Advertise Post a Job Featured Company Featured Agency Featured Product Sponsor Banner RecruitingMall CONTENT: Post News Create a Blog Post Events Submit Articles BLOGS: Editor's Blog AD AGENCIES: Ad Agencies Post to Other Network Sites: Choose: US Sites Canadian Sites UK Sites Australian Sites International Sites Industry Sites Blog for Employers Need more information about Recruitment Advertising or the CareerMVP Network? Read the blog from our editor!  • CareerMVP Blog		Featured Listings Home > Job Listings > Back OKCHP Customer Service Associate | Farmers Insurance | Oklahoma City, OK Job ID: 6298 Location: Oklahoma City, OK Department: 0RX Relocation Provided: No Education Required: High School Diploma Experience Required: Less than 1 year Position Description: Responds to customer initiated telephone inquiries by answering inquiries in an inbound Call Center. Obtains initial loss information and initiates claims handling process. Advises insureds/claimants of claims process; handles minor, non-questionable liability claims; may authorize rental cars; may handle minor coverage issues and resolve minor complaints which arise during claims handling process. Maintain active adjusters license in states where required. Position Requirements: Responsible for timely and accurate completion of customer inquiries. Obtains loss reports from agents, insureds, and claimants and enters into the Customer Restoration Network. Makes assignments under the direction of the Care Center management. Achieve and maintain telephone service level goals. Responds to telephone and written inquiries regarding status of claims assigned. Makes initial contact with insureds and claimants to verify claims information and advise them of the claims process. May arrange drive-in and field appointments. Handles minor, undisputed claims on instruction from supervisor. Authorizes rental cars when liability and coverage are not questioned. Within payment authority, may authorize supplements. Promote benefits of cross selling, value-added service and increased coverages. Ensure that all customer communication/contact is clearly documented. Performs other duties as assigned.		Navigation: Applicants Apply & Research Applicants use the dropdown menu below to look for a job, research companies, manage your career, relocate & travel! Job Categories: Accounting Administrative Advertising Aerospace Agriculture Automotive Banking Chemicals Computers Construction Education Engineering Entry Level Finance Foreign Language Hospitality Human Resources HVAC/R Insurance Manufacturing Marketing Medical Nursing Pharmaceutical Public Relations Real Estate Recruiter Restaurant Retail Sales Technology Training Travel more... OTHER SITES: US Sites Canadian Sites UK Sites Australian Sites International Sites Industry Sites Research & Relo Search Jobs Employer Profiles News Career Advice Career Outlook Career Guide Salary Research more... RELO & TRAVEL Demographics Relocation Guide School Guide Travel Guide more... OTHER SITES: US Sites Canadian Sites UK Sites Australian Sites International Sites Industry Sites Relocation & Travel: Demographics Relocation Guide School Guide Travel Guide more... Other Network Sites: US Sites Canadian Sites UK Sites Australian Sites International Sites Industry Sites
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