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OKC HelpPoint-Claims Clerical Supervisor | Farmers Insurance | Oklahoma City, OK
Job ID: 6237
Location:
Oklahoma City, OK
Department: 0RX
Relocation Provided: No
Education Required: High
School Diploma
Experience Required: 1 - 3 Years
Position Description:
Supervises the clerical operations
in assigned area. SCOPE Requires a minimum of six direct reports.
Position Requirements:
Supervises assigned personnel.
(See attached description of Supervisory Responsibilities.) Controls
work flow among clerical personnel to insure an even distribution.
Reviews the claims processing activity of assigned personnel to ensure sound
systems, service, and security. Supervises the adjustment of all
claims handled in the office within the authority of the clerical personnel.
Supervises the handling of inbound and outbound calls, mail, email,
faxes, internet reported losses and document storage. Responsible for
compliance with published Company procedures. Supervises the maintenance
of records and operational reports. Reviews and countersigns claims
drafts and checks issued by assigned personnel. Approves the payment of
bills for allocated adjustment expense within designated authority. Makes
regular inspections of premises, and makes recommendations for building
maintenance as required. Performs other duties as assigned.
 
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